Initial Switch to V2. Completely Overhauled Backend, Frontend and General Structure.

backend/notes/orm.py

@@ -0,0 +1,42 @@
+import uuid
+from datetime import datetime, timezone
+from sqlalchemy import Column, String, Text, DateTime, ForeignKey, UniqueConstraint
+from sqlalchemy.dialects.postgresql import UUID
+from sqlalchemy.orm import relationship
+from database.postgres import Base
+
+
+def _now():
+    return datetime.now(timezone.utc)
+
+
+class Entry(Base):
+    __tablename__ = "crm_entries"
+
+    id          = Column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4)
+    type        = Column(String(10), nullable=False)          # 'note' | 'issue'
+    title       = Column(String(500), nullable=False)
+    body        = Column(Text, nullable=True)
+    status      = Column(String(20), nullable=True)           # null for notes; open/researching/resolved for issues
+    severity    = Column(String(10), nullable=True)           # null | low | medium | high | critical
+    category    = Column(String(30), nullable=True)           # null for notes; technical | install_support | general
+    author_id   = Column(String(128), nullable=False)         # staff user ID from JWT
+    author_name = Column(String(255), nullable=True)          # denormalized for display
+    created_at  = Column(DateTime(timezone=True), nullable=False, default=_now)
+    updated_at  = Column(DateTime(timezone=True), nullable=False, default=_now, onupdate=_now)
+
+    links = relationship("EntryLink", back_populates="entry", cascade="all, delete-orphan", lazy="noload")
+
+
+class EntryLink(Base):
+    __tablename__ = "crm_entry_links"
+    __table_args__ = (
+        UniqueConstraint("entry_id", "entity_type", "entity_id"),
+    )
+
+    id          = Column(UUID(as_uuid=True), primary_key=True, default=uuid.uuid4)
+    entry_id    = Column(UUID(as_uuid=True), ForeignKey("crm_entries.id", ondelete="CASCADE"), nullable=False)
+    entity_type = Column(String(20), nullable=False)   # 'device' | 'app_user' | 'customer'
+    entity_id   = Column(String(128), nullable=False)  # Firestore ID or Postgres UUID as string
+
+    entry = relationship("Entry", back_populates="links")