Major overhaul to the Notes/Issues. Minor tweaks to the UI. Added Profile photos

backend/helpdesk/models.py

@@ -0,0 +1,24 @@
+from pydantic import BaseModel
+from typing import List, Optional
+
+
+class HelpdeskMessage(BaseModel):
+    """Helpdesk message as stored in Firestore."""
+    id: str
+    sender_id: str = ""
+    sender_name: str = ""
+    type: str = ""  # Problem, Suggestion, Question, Other
+    date_sent: str = ""
+    subject: str = ""
+    message: str = ""
+    phone: str = ""
+    device_id: str = ""
+    device_name: str = ""
+    acknowledged: bool = False
+    acknowledged_by: str = ""
+    acknowledged_at: str = ""
+
+
+class HelpdeskListResponse(BaseModel):
+    messages: List[HelpdeskMessage]
+    total: int