""" ESC/POS printer service — Jolimark TP850UE confirmed configuration. Key findings from printer testing: - Code page n=29 (CP737) is the only working Greek code page on this model. - All Greek text MUST be sent as raw CP737 bytes via p._raw() — never p.text(). - Set the code page immediately after connecting, before any output. - 80mm paper = 48 chars wide at standard font. Double-height keeps 48-char width. """ import json import logging import socket import datetime from typing import Tuple, List from escpos.printer import Network from sqlalchemy.orm import Session from database import SessionLocal from models.order import Order, OrderItem, PrintLog from models.printer import Printer from models.product import Product from models.settings import PosSettings logger = logging.getLogger(__name__) LINE_WIDTH = 48 PRINTER_TIMEOUT = 5 # ── Low-level helpers ──────────────────────────────────────────────────────── def _get_printer(ip: str, port: int) -> Network: p = Network(ip, port, timeout=PRINTER_TIMEOUT) p._raw(b'\x1b\x40') # ESC @ — reset printer p._raw(b'\x1b\x74\x1d') # ESC t 29 — select CP737 (Greek) — confirmed n=29 return p def _gr(text: str) -> bytes: """Encode text to CP737 bytes. Replaces unknown chars instead of crashing.""" return text.encode('cp737', errors='replace') def _raw_text(p: Network, text: str): """Send text as raw CP737 bytes — the ONLY safe way to print Greek.""" p._raw(_gr(text)) def _divider(p: Network): p._raw(b'\x1b\x61\x00') p._raw(_gr("-" * LINE_WIDTH + "\n")) def _item_line(name: str, qty: int) -> str: """Build a dot-leader line: 'Club Sandwich . . . . 1' at 48 chars.""" qty_str = str(qty) gap = LINE_WIDTH - len(name) - len(qty_str) if gap < 3: return f"{name} {qty_str}" dots = (". " * ((gap // 2) + 1))[:gap] return f"{name}{dots}{qty_str}" def check_printer(ip: str, port: int) -> bool: """Quick TCP connect check — no data sent.""" try: s = socket.socket(socket.AF_INET, socket.SOCK_STREAM) s.settimeout(2) s.connect((ip, port)) s.close() return True except OSError: return False def is_spoof_mode() -> bool: """Stateless check — opens its own DB session. For use outside route_and_print.""" db = SessionLocal() try: return _is_spoof_mode(db) finally: db.close() def send_test_print(ip: str, port: int, name: str) -> Tuple[bool, str]: if is_spoof_mode(): logger.info("Spoof printing ON — dropping test print for %s", name) return True, "" try: p = _get_printer(ip, port) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"TEST — {name}\n") p._raw(b'\x1b\x21\x00') now = datetime.datetime.now().strftime("%Y-%m-%d %H:%M:%S") _raw_text(p, f"{now}\n") p._raw(b'\n\n\n') p.cut() p.close() return True, "" except Exception as e: logger.error("Test print failed for %s:%s — %s", ip, port, e) return False, str(e) # ── Receipt formatting ─────────────────────────────────────────────────────── def _print_kitchen_ticket(p: Network, order: Order, items: List[OrderItem], db: Session): # Header p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x38') # bold + double height + double width _raw_text(p, f"Παραγγελια #{order.id}\n") p._raw(b'\x1b\x21\x00') _divider(p) # Meta p._raw(b'\x1b\x61\x00') p._raw(b'\x1b\x21\x10') # double height only — keeps 48-char width now = datetime.datetime.now().strftime("%Y-%m-%d %H:%M") _raw_text(p, f"Date: {now}\n") _raw_text(p, f"Table: {order.table_id}\n") _raw_text(p, f"Waiter: {order.opened_by}\n") p._raw(b'\x1b\x21\x00') _divider(p) # Items for item in items: product = db.query(Product).filter(Product.id == item.product_id).first() name = product.name if product else f"Product #{item.product_id}" p._raw(b'\x1b\x21\x10') p._raw(b'\x1b\x45\x01') # bold on _raw_text(p, _item_line(name, item.quantity) + "\n") p._raw(b'\x1b\x45\x00') # bold off if item.removed_ingredients: try: removed_ids = json.loads(item.removed_ingredients) if removed_ids: _raw_text(p, f" - χωρις: {', '.join(str(i) for i in removed_ids)}\n") except (json.JSONDecodeError, TypeError): pass if item.selected_options: try: option_ids = json.loads(item.selected_options) if option_ids: _raw_text(p, f" + επιλογες: {', '.join(str(i) for i in option_ids)}\n") except (json.JSONDecodeError, TypeError): pass if item.notes: _raw_text(p, f" (i) {item.notes}\n") p._raw(b'\x1b\x21\x00') _divider(p) if order.notes: p._raw(b'\x1b\x21\x30') _raw_text(p, "Σημειωσεις:\n") p._raw(b'\x1b\x21\x10') _raw_text(p, f"{order.notes}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, "Τελος Παραγγελιας\n") p._raw(b'\x1b\x21\x00') p._raw(b'\n\n\n') p.cut() # ── On-demand report / receipt prints ──────────────────────────────────────── def print_waiter_report(ip: str, port: int, report: dict, mode: str): """Print a waiter shift/period report. mode='simple'|'extensive'.""" if is_spoof_mode(): logger.info("Spoof printing ON — dropping waiter report print") return try: p = _get_printer(ip, port) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, "ΑΝΑΦΟΡΑ ΣΕΡΒΙΤΟΡΟΥ\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x00') p._raw(b'\x1b\x21\x10') _raw_text(p, f"Σερβιτορος: {report['waiter_name']}\n") _raw_text(p, f"Απο: {report['from_dt']}\n") _raw_text(p, f"Εως: {report['to_dt']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x21\x10') _raw_text(p, f"Παραγγελιες: {report['orders']}\n") _raw_text(p, f"Αντικειμενα: {report['items']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"ΣΥΝΟΛΟ: {report['total']:.2f}e\n") p._raw(b'\x1b\x21\x00') if mode == "extensive" and report.get("order_data"): _divider(p) p._raw(b'\x1b\x61\x00') _raw_text(p, "ΑΝΑΛΥΤΙΚΑ\n") _divider(p) for od in report["order_data"]: # Build right-aligned total: "HH:MM - HH:MM - TABLE . . . 9.99e" time_open = od.get("time_open", "") time_close = od.get("time_close", "") table = od["table"] value = f"{od['total']:.2f}e" times_part = f"{time_open} - {time_close}" if time_close else time_open prefix = f"{times_part} - {table}" gap = LINE_WIDTH - len(prefix) - len(value) if gap < 3: line = f"{prefix} {value}" else: dots = (". " * ((gap // 2) + 1))[:gap] line = f"{prefix}{dots}{value}" _raw_text(p, line + "\n") p._raw(b'\n\n\n') p.cut() p.close() except Exception as e: logger.error("print_waiter_report failed for %s:%s — %s", ip, port, e) def print_printer_report(ip: str, port: int, report: dict, mode: str): """Print a per-printer totals report. mode='simple'|'extensive'.""" if is_spoof_mode(): logger.info("Spoof printing ON — dropping printer report print") return try: p = _get_printer(ip, port) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, "ΑΝΑΦΟΡΑ ΕΚΤΥΠΩΤΗ\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x00') p._raw(b'\x1b\x21\x10') _raw_text(p, f"Εκτυπωτης: {report['printer_name']}\n") _raw_text(p, f"Απο: {report['from_dt']}\n") _raw_text(p, f"Εως: {report['to_dt']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x21\x10') _raw_text(p, f"Εργασιες εκτ.: {report['print_jobs']}\n") _raw_text(p, f"Παραγγελιες: {report['orders']}\n") _raw_text(p, f"Αντικειμενα: {report['items']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"ΣΥΝΟΛΟ: {report['total']:.2f}e\n") p._raw(b'\x1b\x21\x00') if mode == "extensive" and report.get("order_data"): _divider(p) p._raw(b'\x1b\x61\x00') _raw_text(p, "ΑΝΑΛΥΤΙΚΑ\n") _divider(p) for od in report["order_data"]: # Header line: "HH:MM - TABLE . . . . 9.99e" prefix = f"{od['time']} - {od['table']}" value = f"{od['total']:.2f}e" gap = LINE_WIDTH - len(prefix) - len(value) if gap < 3: header_line = f"{prefix} {value}" else: dots = (". " * ((gap // 2) + 1))[:gap] header_line = f"{prefix}{dots}{value}" p._raw(b'\x1b\x45\x01') _raw_text(p, header_line + "\n") p._raw(b'\x1b\x45\x00') # Indented items for item in od.get("items", []): _raw_text(p, f" {item['quantity']} x {item['name']}\n") p._raw(b'\n\n\n') p.cut() p.close() except Exception as e: logger.error("print_printer_report failed for %s:%s — %s", ip, port, e) def print_order_receipt(ip: str, port: int, receipt: dict): """Print a manager-triggered order receipt.""" if is_spoof_mode(): logger.info("Spoof printing ON — dropping order receipt print") return try: p = _get_printer(ip, port) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"ΠΑΡΑΓΓΕΛΙΑ #{receipt['order_id']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x00') p._raw(b'\x1b\x21\x10') _raw_text(p, f"Τραπεζι: {receipt['table_name']}\n") _raw_text(p, f"Σερβιτορος: {receipt['waiter_name']}\n") _raw_text(p, f"Ανοιχτηκε: {receipt['opened_at']}\n") if receipt.get("closed_at"): _raw_text(p, f"Εκλεισε: {receipt['closed_at']}\n") p._raw(b'\x1b\x21\x00') _divider(p) for item in receipt.get("items", []): p._raw(b'\x1b\x21\x10') _raw_text(p, _item_line(item["name"], item["quantity"]) + "\n") p._raw(b'\x1b\x21\x00') _raw_text(p, f" {item['unit_price']:.2f}e x{item['quantity']} = {item['total']:.2f}e\n") _divider(p) if receipt.get("notes"): p._raw(b'\x1b\x21\x10') _raw_text(p, f"Σημ: {receipt['notes']}\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"ΣΥΝΟΛΟ: {receipt['total']:.2f}e\n") p._raw(b'\x1b\x21\x00') p._raw(b'\n\n\n') p.cut() p.close() except Exception as e: logger.error("print_order_receipt failed for %s:%s — %s", ip, port, e) def print_order_synopsis(ip: str, port: int, synopsis: dict): """Print a waiter-triggered order synopsis (not a kitchen ticket).""" if is_spoof_mode(): logger.info("Spoof printing ON — dropping order synopsis print") return try: p = _get_printer(ip, port) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, "ΣΥΝΟΨΗ ΠΑΡΑΓΓΕΛΙΑΣ\n") p._raw(b'\x1b\x21\x00') _divider(p) p._raw(b'\x1b\x61\x00') p._raw(b'\x1b\x21\x10') _raw_text(p, f"Τραπεζι: {synopsis['table_name']}\n") _raw_text(p, f"Σερβιτορος: {synopsis['waiter_name']}\n") _raw_text(p, f"Ωρα: {synopsis['opened_at']}\n") p._raw(b'\x1b\x21\x00') _divider(p) paid_items = [i for i in synopsis.get("items", []) if i["status"] == "paid"] active_items = [i for i in synopsis.get("items", []) if i["status"] == "active"] if active_items: p._raw(b'\x1b\x21\x10') _raw_text(p, "ΕΚΚΡΕΜΗ:\n") p._raw(b'\x1b\x21\x00') for item in active_items: _raw_text(p, f" {_item_line(item['name'], item['quantity'])}\n") _raw_text(p, f" {item['unit_price']:.2f}e x{item['quantity']} = {item['total']:.2f}e\n") _divider(p) if paid_items: p._raw(b'\x1b\x21\x10') _raw_text(p, "ΠΛΗΡΩΜΕΝΑ:\n") p._raw(b'\x1b\x21\x00') for item in paid_items: _raw_text(p, f" {_item_line(item['name'], item['quantity'])}\n") _raw_text(p, f" {item['unit_price']:.2f}e x{item['quantity']} = {item['total']:.2f}e\n") _divider(p) p._raw(b'\x1b\x61\x01') p._raw(b'\x1b\x21\x30') _raw_text(p, f"ΣΥΝΟΛΟ: {synopsis['total']:.2f}e\n") if synopsis.get('paid_total', 0) > 0: p._raw(b'\x1b\x21\x10') _raw_text(p, f"Πληρωμενο: {synopsis['paid_total']:.2f}e\n") _raw_text(p, f"Εκκρεμει: {synopsis['remaining']:.2f}e\n") p._raw(b'\x1b\x21\x00') p._raw(b'\n\n\n') p.cut() p.close() except Exception as e: logger.error("print_order_synopsis failed for %s:%s — %s", ip, port, e) # ── Routing logic ──────────────────────────────────────────────────────────── def route_and_print(order_id: int, item_ids: List[int]): """ Background task: group items by printer zone, send to each printer. Printer failures are logged but never raise — order is already saved. """ db: Session = SessionLocal() try: _do_route_and_print(order_id, item_ids, db) except Exception as e: logger.exception("Unexpected error in route_and_print for order %s: %s", order_id, e) finally: db.close() def route_and_print_sync(order_id: int, item_ids: List[int], db: Session) -> List[dict]: """ Synchronous variant used when the caller needs print results. Returns a list of per-printer result dicts: { printer_name, success, error } """ return _do_route_and_print(order_id, item_ids, db) def _is_spoof_mode(db: Session) -> bool: row = db.query(PosSettings).filter(PosSettings.key == "dev.spoof_printing").first() return row is not None and row.value == "true" def _do_route_and_print(order_id: int, item_ids: List[int], db: Session) -> List[dict]: if _is_spoof_mode(db): logger.info("Spoof printing ON — dropping print job for order %s", order_id) for item_id in item_ids: item = db.query(OrderItem).filter(OrderItem.id == item_id).first() if item: item.printed = True db.commit() return [{"printer_name": "spoof", "success": True, "error": None}] results = [] order = db.query(Order).filter(Order.id == order_id).first() if not order: logger.error("route_and_print: order %s not found", order_id) return results items = db.query(OrderItem).filter(OrderItem.id.in_(item_ids)).all() # Group items by printer zone zone_map: dict[int, List[OrderItem]] = {} unzoned: List[OrderItem] = [] for item in items: product = db.query(Product).filter(Product.id == item.product_id).first() if product and product.printer_zone_id: zone_map.setdefault(product.printer_zone_id, []).append(item) else: unzoned.append(item) if unzoned: logger.warning("order %s has %d item(s) with no printer zone — skipped", order_id, len(unzoned)) for printer_id, zone_items in zone_map.items(): printer = db.query(Printer).filter(Printer.id == printer_id, Printer.is_active == True).first() if not printer: logger.warning("Printer %s not found or inactive", printer_id) results.append({"printer_name": f"#{printer_id}", "success": False, "error": "Printer not found or inactive"}) continue success = False error_msg = None try: p = _get_printer(printer.ip_address, printer.port) _print_kitchen_ticket(p, order, zone_items, db) p.close() success = True for item in zone_items: item.printed = True db.commit() except Exception as e: error_msg = str(e) logger.error("Print failed for printer %s (%s:%s): %s", printer.name, printer.ip_address, printer.port, e) log = PrintLog( order_id=order_id, printer_id=printer_id, item_ids=json.dumps([i.id for i in zone_items]), success=success, error_message=error_msg, ) db.add(log) db.commit() results.append({"printer_name": printer.name, "success": success, "error": error_msg}) return results